3 Ways to set name and email through the JavaScript API

By default, all visitors are assigned unique ID’s that start with a the letter V and a number sequence ex. V1504031129380818. But if you would like to identify customers from visitors, here are three ways you can set the name and email through our javascript API.

Reference:

1. Secure Javascript disabled

With Secure javascript API Disabled the user’s name and email are available on widget load, use the following script:

<script type="text/javascript">
var Tawk_API=Tawk_API||{};
Tawk_API.visitor = {
name : 'visitor name',
email : 'visitor@email.com'
};

var Tawk_LoadStart=new Date();
<!-- rest of the tawk.to widget code -->
</script>

2. Secure JavaScript enabled

With Secure javascript API Enabled the user’s name and email are available on widget load, use the following script:

<script type="text/javascript">
var Tawk_API=Tawk_API||{};
Tawk_API.visitor = {
name : 'visitor name',
email : 'visitor@email.com',
hash : 'hash-value'
};

var Tawk_LoadStart=new Date();
<!-- rest of the tawk.to widget code -->
</script>

Note:

– Hash value can be computed using the following php example

<?php echo hash_hmac(“sha256″,”visitor@email.com”,”your-api-key”); ?>

– Click here to learn how to enable Secure Javascript API
– Make sure that you are using the correct api key

3. Single page app (website) or AJAX login

If you have a single page app (website) or AJAX login, use the setAttribute function. For this you will need to have Secure javascript API Enabled and add the calculated hash value.

<script type="text/javascript">
var Tawk_API=Tawk_API||{};
var Tawk_LoadStart=new Date();
<!-- rest of the tawk.to widget code -->

<script type="text/javascript">
Tawk_API.onLoad = function(){
Tawk_API.setAttributes({
'name' : 'visitor',
'email': 'visitor@email.com',
'hash' : 'hash-value'
}, function (error) {});

};
</script>
<!--End of Tawk.to Script-->

Note:

– Click here to learn how to enable Secure Javascript API
– Hash value can be computed using the following php example

<?php echo hash_hmac(“sha256″,”visitor@email.com”,”your-api-key”); ?>